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FAQ’s

  • What professional cleaning services does Safe Hands offer?
    Safe Hands specializes in both residential and commercial cleaning services. Our offerings currently include, but are not limited to, standard house cleaning, deep cleaning, commercial office cleaning, industrial space cleaning, and post-construction clean-ups. We also offer commercial kitchen cleaning services, kitchen cleaning services, industrial cleaning, restaurant cleaning services, church cleaning, medical cleaning, medical office cleaning, bathroom cleaning, toilet cleaning, and more.
  • Is Safe Hands insured and bonded?
    Absolutely. Safe Hands is fully insured and bonded. Our team members are thoroughly assessed and trained to provide secure, professional cleaning services with your peace of mind as our priority.
  • What areas do you service?
    Safe Hands currently serves a wide range of areas, including the following locations: Orange County (OC) Orange County – SNA South Orange County Huntington Beach Garden Grove Westminster Fountain Valley Costa Mesa Santa Ana Tustin North Tustin South Tustin Tustin Legacy Tustin Ranch The District at Tustin Legacy Newport Newport Coast Corona Del Mar Balboa Island Irvine Irvine Spectrum The Village at Irvine Spectrum - Irvine Spectrum Terrace - Irvine Quail Hill – Irvine Quail Hill Pkwy - Irvine Northwood Point – Irvine Woodbridge – Irvine Oak Creek – Irvine University Park – Irvine Orchard Hills – Irvine Rancho San Joaquin – Irvine Lower Peter Canyon – Irvine Turtle Rock – Irvine Saddleback Valley – Irvine Cypress Village – Irvine Irvine Business Complex Jeffery Trail – Irvine Portola Springs – Irvine Woodbury – Irvine Lake Forest Baker Ranch Rancho De Alisos El Toro Rancho Serrano Trabuco Canyon Laguna Beach Laguna Woods Laguna Niguel Laguna Hills Mission Viejo Aliso Viejo Rancho Santa Margarita Ladera Ranch Rancho Mission Viejo Coto De Caza San Juan Capistrano Dana Point Capistrano Beach San Clemente If you are unsure if we can assist you, please contact us to see if your location is within our service area.
  • How do I book a cleaning appointment with Safe Hands?
    Booking with us is simple. You can fill out a request form on our website, send us an email, or give us a call. We’ll discuss your requirements, offer a quote, and schedule your cleaning appointment at a time that works for you.
  • Can I schedule a recurring cleaning service?
    Of course, we provide flexible scheduling options to suit your needs, including one-time, weekly cleaning, bi-weekly cleaning, and monthly cleanings.
  • What payment methods are accepted?
    We accept several payment options, including credit/debit cards, bank transfers, and checks. Payment instructions will be provided upon service confirmation.
  • Do I need to be present during the cleaning?
    It’s not necessary for you to be present, but you are welcome to be if you prefer. Our professionals are trustworthy and meticulous, whether you are on-site or not.
  • How long does a cleaning session take?
    The duration will vary depending on the size of our property and what cleaning service is being performed. We focus on providing thorough services rather than rushing through the job. Your quote will include an estimated time frame.
  • What cleaning products do Safe Hands use?
    Our priority is to use environmentally friendly and safe cleaning products. However, we can accommodate any specific requests for particular products you prefer for your home or business.
  • How can I provide feedback on your services?
    Your feedback is invaluable to us! Please feel free to contact us through our website. We are committed to excellence and welcome your thoughts and suggestions.
  • What if I’m not satisfied with the cleaning service provided?
    We strive for 100% customer satisfaction. If you’re not fully satisfied with our service, please contact us within 24 hours of the cleaning. We will address your concerns and offer a re-clean of the area at no additional cost.

FREQUENTLY ASKED QUESTIONS (FAQS) – SAFE HANDS CLEANING

At Safe Hands, your cleanliness and safety are our top priority. Below, you’ll find answers to our most frequently asked questions regarding both our residential and commercial cleaning services. If you cannot find your question or would like more information, please feel free to reach out to us!

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